API Integration
Clean data flows between the systems that need to talk — not held together by a spreadsheet and a daily export.
The problem
The average SaaS stack has a CRM that does not talk to the billing system, a billing system that does not talk to the support tool, and a reporting dashboard fed by a CSV export someone forgot to run last Tuesday. Data that should be automatic is manual, data that is automatic is inconsistent, and nobody trusts any of it.
We have seen companies make significant decisions based on numbers that did not match the source because two integrations defined the same event differently. The problem is not usually the integration itself — it is the absence of a data contract that both sides of the connection agree on.
How we get there
Systems audit
We map what talks to what, what it sends, and what arrives — not what the documentation says should happen.
Data contract definition
A schema both sides of the integration agree on before anything is built — including how conflicts and edge cases are resolved.
Build
Webhooks, polling, or real-time sync depending on the latency the product needs. Error handling and retry logic built in, not added later.
Monitoring
Alerting when the integration breaks or drift appears between systems — not discovered in the next quarterly data audit.
Deliverables
- Systems map and data contract
- Production integration with error handling
- Monitoring and drift alerting
- Integration documentation
Stack
- REST
- GraphQL
- Webhooks
- Zapier
- n8n
- Custom middleware
Frequently asked
Can you integrate any two tools?
If both have APIs, yes. If one or both do not, we look at what is available and give you an honest picture of the reliability trade-off.
What happens when an API changes?
Versioning and change monitoring where the API supports it; alerts otherwise. You are not dependent on us to notice — the monitoring catches it.
Do you handle authentication and security?
Yes. OAuth, API keys, and token rotation are part of the build — not left to whoever sets it up last.
